Acceptance of these Terms and Conditions

Confirmation of the booking is considered as full acceptance of these Terms and Conditions.

BudgetBulgaria Vouchers are issued to cover both your hotel and car for each 24 hour period you have booked. No discount or service changes apply if you chose to use only one part of the package.

BudgetBulgaria does not take any responsibility for additional services purchased on the spot and agreed by the client and our suppliers. The BudgetBulgaria Voucher holiday package does not include anything which is not clearly indicated as “included”.

The minimum stay with BudgetBulgaria is 2 nights.

Confirmation of the booking is considered as full acceptance of these Terms and Conditions.

Company: Be Your Own Guide Ltd

Be Your Own Guide is a UK registered company, company number 6539398.
Travel Agency: Bulgarian Company for Tourism OOD.
Budget Bulgaria should be contacted through the phone and email addresses shown at http://www.budgetbulgaria.com/contact-us.html.

Payment

The full payment is considered as confirmation of your booking intention.

BudgetBulgaria package

Your BudgetBulgaria Voucher includes:

• A voucher for each nights accommodation booked, called "Night-Vouchers",
• 1 Voucher for your Car Rental, "Car-Voucher".

The total number of Night-Voucher depends on the nights booked. The night-voucher represents the confirmation that the room/s is/are reserved at the given hotel. Each Night-Voucher is named and it can be used only by the person whose name appears on the voucher. A valid ID document will be requested by each hotel.

Each Night-Voucher indicates:

• Hotel name and address
• Arrival date
• Number of nights
• Number of adults, children and infants traveling

The Night-Voucher INCLUDES:

• Overnight stay in standard double room/s
• Any other possible service purchased at the moment of the booking

The Night-Voucher DOES NOT INCLUDE:

• Meals, tips, drinks, etc and everything not clearly indicated in the voucher.

Car Vouchers

Each car voucher is named and numbered it can be used only by the person whose name appears on the voucher. Your full driving licence must be shown, along with any additional driver's licences when the car is collected. The Car-Voucher entitles you to collect a car at the specified office or meeting location.

Your relationship with BudgetBulgaria is for the voucher entitling you to pre-paid car rental. You will be required to accept the terms and conditions of our car rental partner that relate specifically to the rental agreement and vehicle.

Car vouchers cover 24-hour periods, return of a car outside of the 24 hour period you have pre-booked with BudgetBulgaria will incur additional cost. Note, it is more cost effective to book the additional time you require in advance with BudgetBulgaria.

DRIVER requirements:

• Minimum age: 21 years
• Maximum age: 80 years
• You must have a valid credit card which is REQUIRED as guarantee at the time of collection of the vehicle. At the time of rental, a refundable deposit will be blocked on your debit or credit card - your rental period is prepaid, thus serves only to act as a deposit against damage and theft.

Each car voucher is a valid document that allows the clients to pick up the car at the specified place.

The car voucher indicates:

• The car category
• Pick up and drop off place
• Pick up and drop off date
• Extras (if requested)

The Car-Voucher INCLUDES:

• Unlimited mileage
• Bulgarian V.A.T. of 20%
• Any airport taxes
• C.D.W. (car damages and accidents Insurance – Loss Damage Waiver is included)
• T.L.W. (Fire and theft – Loss fire and theft Waiver is included)
• Personal drivers insurance (Required in Bulgaria)

The Car-Voucher DOES NOT INCLUDE:

• GPS Navigation Systems, these are available at additional cost of €7 (£5) per day. Note, a deposit of €200 (£150) will be taken.
• Extra charge additional driver: €3,00 (£2,00) per day
• Dropping off the car to different car rental office after the end of working hours (Working hours 8am-8pm): €20,00 (£15,00)
• Additional rental periods due to delayed return incurs charges of €20 (£15,00) for each overdue 12-hour period
• Fuel, fines and anything else not included in the voucher

The Car Rental

The rental car must be collected at the location indicated in the voucher (placed anywhere in Sofia). There is no extra fee for airport pick-up and return during working hours.

Your car category is assigned according to the number of people booking. Customers can upgrade the car category online prior to arrival. Occasionally this can also be arranged on the spot as direct agreement between the driver and the car rental company. Cars are assigned as below (each person to be 12 years or older) to qualify.

Cancellations and changes

Changes to your BudgetBulgaria package such as well as cancellations can be made only in accordance with BudgetBulgaria.com and are subject to availability with our partners. Any request is subject to booking-amendment fees as the below chart displays. Any such fees are payable by credit card at the time of the change request.

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